Privacy Policy

These rules regulate the booking conditions for users of this website, www.urbanspacesibiza.com, which belongs to The Gallici S.L, with tax ID no. NIF: B57964066 (hereafter, Urban Spaces Ibiza) with headquarters at C/ Via Punica 32 – 07800 Ibiza, Spain, Tel. +34 971 577 598 and Fax +34 971 570 224

To enhance relations with our clients and to facilitate efficient management of online enquiries and bookings through our systems, Urban Spaces Ibiza now uses the website www.urbanspacesibiza.com to provide information about our hotel and to offer personalised services, such as online booking of rooms and additional services.

How do I make a booking with One Ibiza Suites?
In just 4 simple steps you can quickly and easily make a booking through our system whenever you want – 24 hours a day, 7 days a week. First check availability then simply fill out the required fields to make the booking until you are directed to the payment gateway where the transaction is made or your credit card details are sent to our booking department for manual processing.

How are my One Ibiza Suites transactions protected?
Because keeping your credit card details safe is our top priority we use bank security. This means that your transactions are made through a payment gateway using the best security systems that are available on the net. Our booking system uses a 128 bit encrypted connection. We accept Visa, Mastercard and American Express. Any fraudulent use of a card detected in any booking is automatically voided.

Can I contact One Ibiza Suites directly to make a booking?
Yes, of course. We offer various other booking options for those that do not wish to book over the internet: – Telephone: +34 971 577 598 – Fax: +34 971 570 244 – E-mail: bookings@urbanspacesibiza.com

What is your cancellation policy?
1.- When a booking is cancelled Urban Spaces Ibiza is entitled to retain the following percentage from the deposit or down-payment made at the time of booking:
a) 100% of the cost of the whole stay will be charged when cancelling within 14 days of arrival to the establishment.

2.- All cancellations must be received by Email
Please send an email to the establishment clearly stating your booking reference number, which can be found on your confirmation email. You must receive confirmation of cancellation from us by email. – E-mail: info@urbanspacesibiza.com

 

Urban Spaces Ibiza Booking Department